If you are having any shipments / packages sent to Grenada while you are here, if you direct suppliers / senders to our website: www.spronksmegayacht.com - to the “Parts Procurement” link - it gives all the relevant info that suppliers need to know when shipping items here, including our shipping address and important info about how invoices should appear in order to avoid Customs' delays.
M/Y XXXXXXXX (Yacht In Transit)
c/o Claire Budhlall-Spronk
SPRONK Ltd. *Required.
True Blue Main Road,
Telephone (473) 435-6342 or 534-3688.
*It imperative that the Shipping Address has the name of the yacht on it, as a "Yacht in Transit" and also that the package is labeled "Ships' Spares in Transit".
As you are a "Yacht in Transit", you are essentially entitled to your "Ships' Spares in Transit" (which includes all items for the boat) duty-free; the only tariff that is payable is the Customs Service Charge (CSC), because although you are entitled to import your goods "duty-free", Customs still has to 'handle' your order and is thus entitled to a small Customs Service Charge, which is either 3% or 6% (depending on the nature of the shipment) of the value of invoice plus freight total.
There MUST be an ORIGINAL invoice accompanying the shipment and another important thing to know is, even if your item is a replacement / repaired part that is a Warranty Job, the accompanying invoice MUST bear a value, even though there is no cost to you. This is because Customs must have a value on which to calculate the Customs Service charge that they are entitled to - obviously they cannot calculate anything on a zero invoice – therefore even if there is no cost to you for the item(s), the invoice MUST have a value on it. If it is a repair job under warranty, then please put the ‘value’ of the repair job on the invoice. It is also helpful if it is certified on the invoice that the item is under warranty & is being replaced / repaired at no cost to you. Also, ensure that the name of your yacht, as a "Yacht in Transit", is clearly printed on the invoice.
Please ensure that the invoice DOES NOT say anywhere on it "Value for Customs Purposes Only", “Customs’ Invoice”, "No Commercial Value", “Do Not Pay” or "Proforma Invoice" - it can ONLY say "Invoice". If it bears terms other than simply "Invoice", Customs will think that they are not getting the correct value of the shipment and thus WILL NOT ACCEPT your invoice, which will then mean a DELAY in receiving your shipment until a proper invoice is issued. Invoices of the type that couriers generate are NOT acceptable. The invoices MUST be from the original suppliers and must be emailed to us, in advance, of arrival of the shipment, so we can expedite the clearance process.
Please also note that timing is something to bear in mind when sending shipments here. We can only clear them as Ships’ Stores once you have Cleared into the country – obviously clearing them at the Ships’ Stores rate is crucial, as that is between 3% - 6% of the value of the invoice plus freight, whereas full duties can be up to 45%. Therefore, you do not want to send your shipments here too far in advance, as you may incur some storage fees (albeit minimal) while we wait for your arrival into the country.
We can organize to receive and send packages for you via courier service. Our local couriers are:
For receiving shipments via courier, please take careful note of the invoicing notes on this page
IMPORTANT: Please note that whatever date FEDEX and DHL tell you a package will arrive in Grenada, expect to receive it the FOLLOWING WORKING DAY. This is because when they say it will arrive here on a certain date, they mean that it flies into the country on that date, but by the time they get the packages back to their offices, the offices are closed to the public for the day, and are therefore only available for us to start to clear the next WOKRING day. Please note that all couriers are closed on the week-ends. For ALL OTHER COURIERS, besides FEDEX and DHL, expect to have your package TWO days after the estimated date of arrival in Grenada. This is because only FEDX and DHL have their own offices here. All other couriers have to use middle-men, which means we have to involve our own Customs brokers’ to clear the shipments and the whole process is a lot longer than with FEDX and DHL.
Also, when your courier Tracking info states “Delivered” on it – this only means that the clearance PAPERWORK has been delivered to us. NO packages (expect documents) are delivered to us in Grenada, because even yachts in transit are liable for the CSC explained above, so we have to physically go in and clear all packages. The courier tracking here is always VERY misleading. From the time they put the paperwork on their delivery truck to be delivered, the tracking says “Delivered”, but do not be fooled, the package is NOT delivered to us at all. We cannot even start the clearance process without this paperwork.
For sending a package, we will collect it from your yacht & send it for you via your courier of choice. Please ensure that the Recipient's Address you give us is complete and clear and you must also provide a telephone number for the Recipient, as most couriers require this.
We would suggest using FedEx, as your preferred choice of courier, for both sending and receiving packages, as they are definitely the most reliable courier when it comes to Grenada